Coordinator, Credit Risk Management

Responsibilities

Leadership & Management of the Credit Risk Department

• Provide effective leadership and strategic direction for the Credit Risk Department.
• Develop and implement an annual work plan for the department in alignment with the organisation’s strategic plan and priorities of the Faculty of Training and Business Development.
• Coordinate the activities of the department and ensure the timely implementation of approved programs and initiatives.
• Monitor the performance of the department against approved targets and submit periodic reports.

Credit Program Development and Curriculum Management

• Lead the identification, development and review of credit-related training programs for financial institutions.
• Develop new programs in response to emerging industry needs, regulatory developments, market trends and identified competency gaps.
• Coordinate the development and updating of training manuals, facilitator guides, participant materials, case studies, practical exercises, assessment tools, and other relevant learning resources.
• Work with the Research and Development function to undertake market and training needs assessments in credit risk management.

Facilitator and Resource Person Management

• Identify, source and maintain a database of qualified credit professionals, academics, practitioners, consultants and industry experts who can serve as facilitators.
• Coordinate the allocation of credit programs and brief facilitators on program objectives, content, methodology, participant profile and expected outcomes.
• Monitor facilitator performance and participant feedback.

Program Planning and Delivery

• Coordinate the planning and delivery of all programs under the department, ensuring that approved programs are delivered according to schedule, meet the organisation’s quality standards, and are continuously improved based on participant and client feedback.

Research and Consultancy

• Undertake relevant research in the areas of credit risk management, regulatory compliance, and financial services to provide thought leadership and offer consultancy services to external stakeholders.
• Engage with industry professionals to keep training materials current and aligned with the latest regulatory and credit risk management practices.
• Engage stakeholders by visiting financial institutions to understand their needs and the modern and emerging trends in the financial services sector.
• Oversee the maintenance of records of curriculum and materials and gather reports on the quality of training from participants, industry managers, and other instructors.

Business Development

• Actively seek out opportunities for consultancy and research projects.
• Develop strategies to meet financial targets set for training, consultancy, and research services.
• Build relationships with industry partners, financial institutions, and regulatory bodies to expand the reach of the institution’s services.
• Track progress and ensure revenue goals are met.

Additional Responsibilities

• Prepare monthly, quarterly, and annual reports
• Actively participate in the preparation of the programs for Credit Risk Management and presentation/defence of same at the Quality Assurance Committee of the Board.
• Track and collaborate with other departments within the faculty to facilitate training efficiently and effectively on products, services, and several other topics.
• Actively participate in the recovery of receivables of the organisation.
• Provide administrative and governance support for the running of the organisation.